WA-Richland

Working with Reina at Loan Factory on my mortgage loan was an absolute pleasure! She was incredibly helpful, super communicative, and genuinely easy to work with from day one. Reina handled every single step masterfully and with real expertise, always quick to respond, explaining everything clearly, and staying on top of every detail so nothing slipped through the cracks. She went above and beyond, anticipating questions before I even asked and keeping the whole process smooth and stress-free. Her positive attitude and dedication made me feel truly supported, like I had a real partner in my corner. Thanks to Reina, we closed right on time with zero headaches! If you need a mortgage pro who truly cares, ask for Reina! Highly recommend!

Nami and Ryan were great to work with and were very responsive to our questions. Highly recommend

I had a great experience working with Summer and Ann at Loan Factory. The entire process was seamless from start to finish. Communication was thoughtful, clear, and consistent, and they were always quick to respond to any questions I had. They made what can often be a stressful process feel smooth and well-organized. I really appreciated their professionalism and attention to detail throughout. Highly recommend working with their team if you're looking for a reliable and efficient lending experience.

Dong and Bryan are a true power duo. They go all in to negotiate the strongest seller concessions and secure the most competitive rates and pricing for their clients.

Dong and Sophie are amazing. This is my second transaction working with their team, and they continue to impress. The closing was fast, and getting a rate in the low 6s for a NON-QM loan is unbeatable. They also went above and beyond by negotiating the rate for me. Highly recommend!

Dong and his team did a fantastic job. They were extremely responsive and very aggressive on pricing, helping me secure a great deal.